Assure & monitor

AI chats + voice bots

Manual scripts can’t keep up
GenAI assurance can

QA teams still test IVRs by hand

0 %

average annual revenue lost per major CX outage

$ 0 M

bot drop-offs happen on the first misunderstanding

0 %

AI web
chat

AI voice call
(2026)

BlueRabbit

Built with AI at the core —
not just a sentiment plugin

>> SIMULATE USERS…

Agent performance overview

Know how chats feel for your customers

The system gets smarter over time

Clear insights, not just data

GenAI agents on
guard

Conversational bots that re-
phrase, escalate, and judge
sentiment in real time.

Any industry

Banking, retail, utilities, travel,
you name it. Tests auto-update
when menus change.

Omnichannel journey
(2026)

One scenario hops from web
chat → voice call, context
intact.

Set up data

Describe the campaign in simple words → Connect the channel → Add intents with utterances

Set up data

Describe the campaign in simple words → Connect the channel → Add intents with utterances

Set up data

Describe the campaign in simple words → Connect the channel → Add intents with utterances

AI-powered speed. 
Human-centered control

Connect to any
web AI assistant

Do you see the AI assistant chat on the website? We can test it right now.

Let AI to simulate
a conversation

Create a campaign and test it with AI-driven conversations.

Check Agent’s
performance

Track how often it solves issues, passes them to human agents, and what the customer experience was like.

Measure efficiency
& experience

Track empathy, humanisation, and chat quality with clear scores.

Dive into chats
to uncover issues

Track every message and quickly spot weak points.

Get AI insights

Quick tips and takeaways from every AI conversation to help you improve fast.

Track 24/7

Bots place calls & chats every 5 min, raising alerts.

And more...

Suitable for

Enterprises

Launch IVR updates weekly, validated overnight.

MSPs

Bundle 24/7 bot assurance into managed services.

Al transformation teams

Launch IVR updates weekly, validated overnight.

QA teams

Watch every line. Catch carrier issues before CSAT drops.

Earn more

Make sure customers never drop off because of broken steps.

Build trust

Give people a smooth, reliable experience everywhere.

Spend less, avoid risks

Spend less on support and avoid compliance problems.

Start instantly, no setup needed

Virtual Customers begin testing right away — no integrations required.

Protect your revenue

Spot problems early before they affect customers or cut into earnings.

Test AI chatbots
and voice bots

Deliver seamless automated support across every channel.

Blue Rabbit
for Enterprises

Be the first to get updates, exclusive offers, and early access to new features

Get Pro from 1k

5k tests/month / All channels

Start Free

5k tests/month / Chat + Voice channels